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Home Volvo Services & Solutions Stop the stops ActiveCare Direct CareTrack vs. ActiveCare Direct Telematics
TAKE TELEMATICS TO THE NEXT LEVEL

WHICH SERVICE IS RIGHT FOR YOU?

ActiveCare Direct doesn’t replace CareTrack. In fact, each tool is valuable in its own right and can be used independently or in conjunction with one another depending on your preference. But if you’re ready to shed the burden of monitoring the data yourself to make timely decisions, we’re ready to do it for you.

Here are a few of the differentiators between the two services and the benefits of ActiveCare Direct.

CARETRACK — You monitor your machines, including raw machine fault codes, to evaluate what actions you need to take.

ACTIVECARE DIRECT — Our Uptime Center monitors your machines 24/7/365 and raises only the most important issues to your attention, along with the probable cause and a recommended solution. You can still get raw fault codes through the CareTrack portal at any time.

CARETRACK — You’re responsible for tracking details for each alarm error code.

ACTIVECARE DIRECT — Every case is tracked from the time the alarm is registered to the resolution details being delivered and the case is closed.

CARETRACK — You must contact your dealer with alarm details.

ACTIVECARE DIRECT — You and your Volvo dealer are automatically notified for each case.

CARETRACK — You log into the CareTrack portal to retrieve and analyze your fleet data to generate reports.

ACTIVECARE DIRECT — You access fleet reports through a convenient online portal.

Currently a CareTrack subscriber? Contact your local Volvo dealer and find out how ActiveCare Direct can take your efficiency and productivity to the next level.

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