Volvo Active Care

We understand the importance of uptime when it comes to the success of your operation, which is why Volvo Construction Equipment has invested in creating Volvo Uptime Centers throughout the world. Our Volvo machine experts work in these Centers, utilizing the most advanced diagnostic tools and systems, to help keep uptime to a maximum.

• Machine data is captured via CareTrack, the Volvo telematics system, and sent to the Volvo Uptime Center.
• Volvo experts monitor machines in real-time and send alerts to the Volvo dealer. If action is needed, your dealer will contact you to advise on the next steps.
• The information is also compiled into a pdf report and sent to your inbox every week.

Identify small issues before they turn into big ones. Volvo provides insights into your machine’s health, so problems can be identified and fixed at the earliest opportunity.

Your dealer can advise you on whether your machine requires immediate action, or if the repair can be scheduled into your next service, therefore streamlining maintenance requirements and reducing unnecessary travel.

Spend more time working and less time waiting. Thanks to remote diagnosis, a technician will arrive suitably prepared for the job.

Eliminate recurring machine faults. Your local dealer can examine how your machine is being operated and why certain actions may be causing problems. Whatever the cause, Volvo can advise on the best solution, tailored to your specific application.

The report presents vital information in an easy-to-understand format, eliminating the need to sift through complicated data. The report is customized to your organization and provides information as a fleet overview, right down to individual machines on site.

The report makes it easy to detect irregular machine operations and helps you to ensure your machine is being used appropriately. With insight at your fingertips, such as instances of unwanted strain on the machine, you have the key to improve operating practices, minimize repair costs and efficiently manage service routines.

Stay up-to-date on how your machine is being used and identify areas to reduce strain on the machine. For each operating alert, the report includes an explanation of the long-term effects, as well as tips on how to avoid it.

Stay up-to-date on machine condition, thanks to a list of technical alarms, such as low coolant level and high engine temperature. These alarms are generated by the machine to highlight areas which require attention.